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Frequently Asked Questions
1What is the estimated delivery time for my order?
Standard delivery takes 3-7 business days, depending on your location. Express delivery options are also available at checkout.
2How can I customize my design for printing?
You can upload your custom design while placing an order. If you need assistance, our design team can help you with minor modifications or a complete design service.
3What file formats do you accept for printing?
We accept high-resolution PDF, PNG, JPG, AI, and PSD files. Ensure your file has the correct dimensions and a minimum resolution of 300 DPI for the best print quality.
4Do you provide design templates?
Yes, we offer downloadable design templates for various products. You can use these as a reference to ensure your design meets printing guidelines.
5Can I get a sample before placing a bulk order?
Yes, we provide sample prints at an additional cost. You can order a sample to check the quality before proceeding with a larger order.
6Can I track my order status?
Yes, once your order is shipped, you will receive a tracking link via email and SMS to monitor the delivery status.
7What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and wallet payments. COD (Cash on Delivery) is available for select products and locations.
8What is your return and refund policy?
Since our products are custom-printed, returns are only accepted in case of a manufacturing defect or printing error. Please contact our support team within 48 hours of delivery for assistance.
9Do you offer bulk pricing or wholesale discounts?
Yes, we offer special pricing for bulk orders. For wholesale pricing, please contact our sales team for a custom quote.
10How do I ensure my colors print correctly?
We use CMYK color printing. If your design is in RGB mode, it may appear slightly different in print. Ensure your design is converted to CMYK for accurate color reproduction.
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